Chat is scheduled by different trainers at different times. If you are unsure if your trainer is running a chat, please send her an email. Chats usually run for one hour each session.

In each chat session at least one trainer will be in the room. They will remain there for at least 30 minutes. If no-one appears, the trainer may log off. If a student is in the chat room with them, the trainer will remain logged in to the chat room for the full hour.

Chats may be advertised on the student website in the right hand column under Upcoming Events. If you have logged on to the chat room at the time stated in the Upcoming Events, and nobody is there, your timezone may be set incorrectly. Timezones should automatically adjust for daylight savings time if you observe daylight savings in your region. However, some states have more than one timezone and we may have incorrectly set yours. To check your timezone, use the following instructions:

1. Open the course that you are enrolled in

2. Find the Administration box on the left hand side of the page

3. Click on "Edit Profile"

4. Scroll down the page about halfway and you will see the timezone box

5. Use the drop down list to find your timezone

6. Once you have chosen the correct timezone, click on the OK button further down the page

Your timezone should now be set correctly and the correct chat times should now appear for your region.