Amazon Description:
Fully updated to reflect the changing (and increasing) use of
role play to reinforce learning both at school and work, this
seminal work has now been adapted to incorporate advice on the use
of computers in training and educational role-plays. Packed with
practical tips yet firmly fixed upon a sound theoretical basis the
book provides an ideal introduction to the topic. This book
describes the full range of role-play methods available, offering
tips about the advantages and limitations inherent in them. The
author challenges readers to look beyond their current practice and
examines other and sometimes better ways which may be more suited to
the particular task at hand.
Author:
Matthew McKay, Martha Davis & Patrick Fanning
CBI Review:
A communication skills book that focuses on improving
effectiveness in communicating. It contains many exercises and
activities that focus on development of these skills. Consistent
with much of the Communications module.
CBI Ratings:
Supportive of choice: N/A
Easy to read:
Evidence based:
Amazon Description:
A wall of silent resentment shuts you off from someone
you love....You listen to an argument in which neither party seems
to hear the other....Your mind drifts to other matters when people
talk to you.... People Skills is a
communication-skills handbook that can help you eliminate these and
other communication problems. Author Robert Bolton describes the
twelve most common communication barriers, showing how these
"roadblocks" damage relationships by increasing defensiveness,
aggressiveness, or dependency. He explains how to acquire the
ability to listen, assert yourself, resolve conflicts, and work out
problems with others. These are skills that will help you
communicate calmly, even in stressful emotionally charged
situations.
CBI Review:
This is an enjoyable book on assertiveness and aimed directly at
women. A very easy read with some interesting insights, together
with a powerful message.
CBI Ratings:
Supportive of choice:
Easy to read:
Evidence based:
In the UK?
In Australia?